Customer Feedback

"Thank you for sending me my threads, now I can continue my work.
The ease of using your site and the speed with which my order was delivered are much appreciated." SP in Montmerency, VIC.

"Just a quick one to thankyou for the helpful hints.....
You must both be congratulated on your fast postage and handling.  I placed an order late on Monday night and it arrived here early this morning (Thursday).  I am not used to such good service, thank you again....
You have a very impressive and easy to use site and I only found it quite by accident earlier this year.  Our local craft shop closed down last year and the nearest craft shop from here is not within driving distance for me.  So even things like needles and bobbins have been hard to get until now." Irene in Perth, WA.

"Just wanted to say thank you for the quick despatch of my recent order. I was very impressed and have recommended you to my friends at the local craft club." DS in QLD

"Thank you so much for my recent order.  I received it yesterday, and am excited about my next project....., I would like to say that I think you provide an excellent service.  I love trawling your web site for things to go on my wish list, and everything I have ordered in the past has arrived as promised, with great communication in between.  I am so glad I discovered you.......  Thanks again, and keep up the good work." Susan in Blackwood, SA

"Thanks for this - received the order yesterday in the post.
Do appreciate the way you pack things and the promptness of fulfilling the order..." Geraldine in Rowville, VIC

"I just want to thank you so much for my order.
I cant believe it came so quickly  Such excellent service."  Vanessa in Highbury, SA

"I have received my order and just want to thank you for your very prompt service (as always) and for the voucher discount you have given me." Kath in Salisbury, SA

"As always, first class service.  I ordered on Thursday evening; item despatched Friday and received today, Monday.  Many thanks." Pauline in Inverloch, Vic 

"Thank you Ozstitch for the efficient handling of my recent (tiny) order. Rest assured it won't be long before I become a return customer. After my current masterpiece :-) is finished, I have a non-kit canvas whose wool I plan to source from your excellent store. Best regards" RH

"That was super-fast delivery !  I'm very impressed.  And I applaud the simple packaging.  Thank you." SJ

"Bouquet to you! Thank you very much for finding the matching tapestry wool for me. This will save me unpicking a large area and reworking it. Thank you VERY much for taking the time to do your best for my request- great service! Kind regards" KD

"I would just like to thank you so very much for the beautiful kit by Fiona Jude "A Friend" - I have just had it framed and have given it to my vets for Christmas. This was such a joy to work and the vets loved it. I couldn't have thought of a better present to give my vets.Thank you for carrying such beautiful kits." EM

"Thank you so much for posting me 3 skeins of Anchor embroidery floss in #47 so promptly, allowing me to keep working towards the impending deadline for my son's Christmas stocking when all sewing and needlework shops in Sydney seemed to have stopped stocking Anchor!
Your careful and speedy service have far exceeded any expectations, particularly for such a small order, but one that has been so important to us.
Thanks again, and I look forward to shopping with you in the future. With regards, M"

"Thank you for your prompt service and easy ordering. These (Loran) needle threaders are very good, as opposed to the usual bits of tin and wire that last maybe one or two uses. I wish you a Merry Christmas and Happy New Year. (: " HB

"I just wanted to let you know how impressed I was with your great service and prompt delivery of my order. Although I don't have much chance to do many projects, I need look no more for someone to supply my ideas. You gave 1st class service to even a small customer and If anyone asks, I will be sure to recommend you. Thank you again! Kind regards" LT